Nabhaya Clinic pricing:
plans from ₹999 a month.

The monthly figure is the plan price spread across 12 months. You pay for the year in advance, and 18% GST is added. For example, Solo is ₹999 a month, which is ₹11,988 for the year before GST.

Yes. Every payment gets a GST tax invoice from improveFX Technologies Private Limited (GSTIN 07AAHCI9251R1ZR). Plans, feature add-ons and extra seats are priced before GST, and 18% GST is added. Message credits and storage packs are priced with GST included.

Yes. A free trial can be arranged for your clinic. It includes 100 WhatsApp messages and 1 GB of document storage, and it ends on the date shown in the app, because its length is set for each clinic. Your plan's full allowance starts when you buy the plan.

Plans, message credits, storage packs and add-ons are paid in advance and are not refundable once paid, including unused time. If we took money in error, for example a double charge, more than the invoice amount, or a payment that was not applied, we refund the extra in full. If you turned on automatic renewal, you can cancel a renewal for a full refund before its new term starts. Refunds required by law are also given. Full policy: clinic.nabhaya.com/refund-policy.

Only if you choose. A renewal is charged automatically only if an administrator turns on automatic payment, which is optional and can be turned off at any time. Otherwise your clinic pays each renewal itself, and we send reminders before the plan ends.

Yes, at any time. The bigger plan starts a new 12-month term on the day you upgrade, and the unused days of your current plan are credited against its price through a GST credit note. Your records stay as they are. Free messages reset to the new plan's allowance; credits you bought are kept.

Yes, at renewal. In the last 45 days of your term you can choose a smaller plan, and it starts when the current term ends. Plans do not move down in the middle of a term, and unused time is not refunded.

Everything keeps working for 7 days after the plan ends. Then the account is read-only for 90 days, and administrators can still sign in to renew or export for 90 more days before the data is deleted. Reminders go out when the plan ends and 60, 30 and 7 days before deletion.

Yes. Admins can export patients, appointments, visits, prescriptions, vitals, bills and payments, pharmacy and stock records, with uploaded files, in Excel or CSV at any time, including while the account is read-only.

Buy more at ₹1 per credit, GST included, from 100 credits at a time. Bought credits are used after your plan's free messages and last until your subscription year ends. One credit sends one WhatsApp message. Until you top up, WhatsApp messages to patients are not sent.

Some features of bigger plans, and extra doctor or staff seats, can be added to a smaller plan. Each is priced per month, and you pay 12 months plus 18% GST whenever in the year you buy it. It lasts until your subscription year ends, with 7 days to renew. If you move up to a plan that includes it, the add-on ends.

Yes. Multi-Speciality includes it, and smaller plans can ask for the Custom WhatsApp API add-on. You connect your own Meta WhatsApp Business account, so patients see your clinic's name and number. Emails can also go out from your own domain through your own mail server.

Doctors write the prescription by hand on a tablet, just like a paper pad. It is saved to the patient record and can be shared with the patient as a secure link. It is included on Practice and Multi-Speciality, and smaller plans can ask for it as an add-on.

After a visit, Nabhaya sends one link to review your clinic on Google, to adult patients who agreed to receive such messages. You add your Google review link once, and a patient is asked at most once in the period you choose. It is on every plan.

Yes, on Practice and Multi-Speciality. Every plan has ready-made roles for admin, doctor, reception, pharmacy and lab. Practice and Multi-Speciality also let you create your own roles, such as a front desk lead or a billing executive, with exactly the access they need.

It is included from the Practice plan, and Solo and Clinic can ask for it as an add-on. Your team sees the full WhatsApp conversation with each patient in one place and can reply from Nabhaya; your clinic sees only its own chats.

Every plan sends appointment confirmations, reminders, reschedules and cancellations, OPD tokens, follow-up reminders, bills, prescriptions and one Google review request per patient; lab reports from the Practice plan. Refill reminders come with the pharmacy from the Clinic plan; payment reminders and package-session updates from the Practice plan. Your admin switches each one on or off, and each message uses one credit.

In India. Everything Nabhaya stores for your clinic (the application, database, files, backups and logs) is in Amazon Web Services, Mumbai. Data leaves India only in transit: through Cloudflare's network, and when Meta (WhatsApp), our email provider or Google Firebase deliver messages.

Yes. ABHA creation and verification, Scan & Share at the front desk and sharing visit records with the patient's consent (HIP) are included on every plan. Multi-Speciality also lets your clinic request records from other providers with the patient's consent (HIU).

Nabhaya needs an internet connection and does not work offline. If the connection drops, a page that is already open may still show what it loaded, but you cannot open other pages or save changes until you are back online.

Nabhaya works in the browser on computers, tablets and phones and can be installed on the home screen as a web app.

Individuals and businesses in India can apply to refer clinics; we review and activate each referrer. A clinic that signs up with your code gets one extra month on its first paid plan. You earn one month of the list price of the plan it buys, before GST and discounts, once per clinic, if it makes its first payment within 7 days after its free trial ends. Clinic administrators receive this as a Nabhaya coupon valid for one year. Full terms: clinic.nabhaya.com/referral-terms.

Not yet. Nabhaya Hospital and a standalone Nabhaya Pharmacy are in development, and no launch date has been announced. A hospital's OPD and a clinic's own pharmacy can run on Nabhaya Clinic today.